Shipping & Returns
All prints are shipped using Auspost parcel post, and their rates apply to all orders and are shown at checkout.
Multiple prints will only incur one delivery charge, as they can be packaged together.
Australia and New Zealand: Free standard shipping with be applied to all orders over $100
International orders: Free standard shipping with be applied to all orders over $200
Express services are available upon request.
All Print orders are processed and ready to ship within 1 business day. Orders of original paintings will be shipped within 3 business days.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for any delivery delays due to customs.
Return & Exchange Policy:
I do not accept returns or exchanges for my prints due to change of mind.
If there is a problem with your order or it is damaged, let me know. Just contact me within 7 days of delivery with the details of the problem and I will arrange a replacement or refund.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for Custom or personalized orders.
I aim to make my process and shipping as eco-friendly as possible while still ensuring your prints arrive in perfect condition.
Here is the packaging I use:
A3 recyclable rigid mailers
Zip-lock or poly plastic bags for airtight protection of your prints. I encourage you to reuse these, or they can be recycled with your local soft plastics collector.